By the time my 2008 BMW made it to Import Service Center, it was in bad shape. Not from neglect, but from the negligence of a local auto care that failed to put the oring back on after a routine oil change. Nearly all the oil had leaked out of my car less than 24 hours later. I wasn’t prepared for how much this was going to cost in lost work and unexpected auto repairs. Not only did ISC inspect every issue that needed to be addressed, they worked with my budget to address those most critical, they had my BMW back on the road within 48 hours! They also advocated for me with the other service center to pay for a portion of the repair expenses. My BMW runs better than it ever has and I would have no problem recommending Import Service Center to anyone.