3/3/2012
5

I always have a great experience at Import Service Center. They're trustworthly, dependable, and great at communicating the status of repairs with customers. On my most recent visit, something wasn't fixed quite right. But since they always call a few days later to follow-up their service, I was able to easily tell them about the problem. They told me to bring the car back and corrected the issue at no additional charge. Great service!

12/10/2011
4

I recently took my MINI Cooper in for an oil change. Unfortunately, I have to return because their vendor kept sending over the wrong filter. The mechanic changed the oil and replaced the old filter at no cost because he'd already drained the old oil. When I return for the proper filter he'll replace the oil again. He was apologetic and assured me he'd keep my brand of filters in stock at the shop so this doesn't happen again.

12/12/2009
5

Great Place To Trust With Your Car ISC completed a complicated transmission removal on my 03 Saab (a not so common car). They were finished exactly when promised and at a very fair price. Everyone was very professional. These are the people you don't mind handing your keys to.

10/22/2007
5

Very professional, clean and HONEST! I can't say enought about my experience at ISC. From the technicians in the back to the service writers up front. The service was timely and I was contacted every step of the way while my car was being fixed. I had a transportation problem to and from work and they helped me with this - at no cost to me! The facilities were spotless. Thanks ISC!

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